The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Grand Subaru dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Animal Rescue Foundation of Illinois
Bensenville Park District
W.A. Johnson School
Bensenville Community Foundation
Elmhurst Hospital
Love Promise Stories from Grand Subaru
Subaru and Grand Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Grand Subaru Provides Hope & Support to Endeavor Health's Nancy W. Knowles Cancer Center - Colton L
For the nearly 10 years, Grand Subaru has partnered with The Leukemia & Lymphoma Society (LLS) and Endeavor Health's Nancy W. Knowles Cancer Center in Elmhurst, Illinois through the Subaru Loves to Care initiative. The partnership has involved delivering blankets, comfort kits, food for healthcare staff, and messages of hope to cancer patients currently navigating treatment. On June 16th Grand Subaru staff including general manager, Ryan Drouin, Josh Ryan, Jose Carrera, amongst other team members delivered these items to patients in treatment. During the delivery, cancer center staff Michele Gobber & Dana Macklin brought Grand Subaru & LLS staff to a tour of the center including the infusion center. In the infusion center, comfort kits were delivered to patients currently receiving treatment. In addition, Grand Subaru is a generous sponsor of LLS' Light The Night Western Suburban campaign and leading a corporate team engaging their employees through blood drives, volunteerism, and fundraising efforts. This year, Grand Subaru has also opted to support the LLS Urgent Need Program, which will provide local blood cancer patients financial relief to help offset non-medical costs associated with treatment, such as transportation, food, housing, utilities, etc. At LLS, we couldn't be more grateful for Grand Subaru's generous support of our local cancer community and their commitment to making a difference in the lives of patients and their families!
A Grand Partnership Indeed! - Michele G
For 9 years, Grand Subaru in Bensenville, IL has partnered with The Leukemia & Lymphoma Society (LLS) and the Nancy W. Knowles Cancer Center in Elmhurst, IL through the Subaru Loves to Care initiative. The partnership has involved delivering blankets, quilts, patient care kits, gift bags, lunchboxes full of activities to help pass the time while receiving treatments, and messages of hope to cancer patients since 2016. The handmade quilts are created and donated by the Bensenville Quilting Bees Club. On June 16th, 2025, the amazing team from Grand Subaru arrived in their colorful Suby van and a Forester loaded with these wonderful items. Our team from the Nancy W. Knowles Cancer Center and Elmhurst Hospital were on hand to welcome them, help bring in boxes and with the Grand Subaru team personally delivered these items to patients who were receiving treatment that day. We are so very blessed to have such an amazing partner in our community. They even bring in breakfast goodies for all of our staff which is very, very, very appreciated! This year was a little more special for us as we had a patient and her husband join us in celebration of the joyous day. Mrs. Inendino shared her story of a surprise diagnosis of Lymphoma in January of 2025. She connected with our Cancer Center through her physicians at Elmhurst Hospital and was able to start treatment quickly. She and her husband come to our center every few weeks to receive her infusion therapy. We are so happy that she is responding well and will receive her last treatment in August! She and her husband were amazed and so grateful for the donations. They felt like movie stars as they shared their story on the beautiful video Grand Subaru created to mark our special day. As we handed out donations and explained our partnership with Grand Subaru and LLS, one of our patients stated, “Well next time I need to buy a new car, it just might be a Subaru from Grand Subaru!” Grand Subaru has supported LLS each year at the Light the Night celebration held in October in the western suburbs outside of Chicago. In doing so, they support so many more people from all over the world. The research and education provided by LLS is greatly impacted by Subaru dealerships all across the country. But we are definitely biased as to our favorite dealership. We look forward to partnering for many more years to come! Yours in gratitude, Michele Gobber, DNP, RN, CNL and the leadership team at the Nancy W. Knowles Cancer Center and Endeavor Health, Elmhurst Hospital
Grand Subaru Supports Warm Coats for Cool Kids, Inc. - Eli T
Imagine having to go without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Lombard this can be a harsh reality. Helping others is the key to a strong community which is why Grand Subaru believes in helping to support individuals and families in urgent need. This season, for our Subaru Loves to Help® initiative, we are partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other historical Subaru Loves to Help efforts, Subaru and retailers like us will have helped nearly 900,000 children and adults in urgent need so far. On 1/23/25 and 1/24/25, Grand Subaru partnered with Warm Coats for Cool Kids, Inc. and donated 300 coats/shoes/socks to children in urgent need. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child’s mental and emotional well-being.
Grand Subaru kicks it into gear! - Ty B
The Bensenville Park District extends its heartfelt thanks to Grand Subaru for its generous support of the Futsal League. When the district proposed elevating its futsal and soccer leagues with professional-style uniform packages, Grand Subaru immediately answered the call with a $2,000 commitment to fund new jerseys for the players. This investment made a significant impact in the futsal league’s inaugural season, which saw 75 children sign up—a success largely attributed to the pro-style jerseys they now proudly wear both at school and on the court. In addition to outfitting the teams, the funding also supports the Subie Cup, awarded to the league champion, adding an extra layer of excitement to the competition. Grand Subaru’s dedication to the community shines through in their support of park district youth sports programs. Their generosity not only enhances our Futsal League but also inspires young athletes to reach higher. Grand Subaru truly loves the community.
Spreading Holiday Cheer! - Christine S
The Bensenville Park District extends its heartfelt thanks to Grand Subaru for its generous $1,500 financial support of Farmside Christmas at Fischer Farm. Their contribution helped the district offer the event free to the community, including free hot chocolate served in logo cups, and it elevated the celebration with a complimentary ornament giveaway in Subie’s Holiday Workshop tented craft area. At Farmside Christmas, approximately 1,000 visitors embraced the holiday spirit with festive music and a variety of attractions in just a three-hour period. Guests enjoyed horse and carriage rides, met live farm animals and warmed up around a bonfire with hot chocolate and treats. Santa and Mrs. Claus greeted attendees, and families picked up holiday cookies and captured memorable photos. In addition, visitors explored the farmhouse to view the dining room Christmas display and browse the gift shop for seasonal treasures. Grand Subaru’s support has made a significant impact in bringing the magic of the season to the local community. Their generosity not only helps keep Farmside Christmas free for everyone but also adds special touches that delight guests. Grand Subaru is more than a car dealership; it truly lives its love promise through community initiatives like this. Thanks for your support of the Bensenville Park District!
Harvesting Good Times at Fischer Farm! - Christine S
The Bensenville Park District extends its sincere thanks to Grand Subaru for their outstanding support of Harvest Fest at Fischer Farm, from noon to 5 p.m. on Saturday, October 5. With this support, the annual event welcomed over 2,000 attendees in 2024. Grand Subaru’s generous $5,000 contribution, along with robust marketing and hands-on participation – highlighted by the ever-popular “adopt a Subie” dog doll within “Subie’s World” – played a crucial role in making this family-friendly celebration a resounding success. Harvest Fest offered a full day of food, fun and live music, with activities ranging from wagon rides, bounce houses and a straw pyramid to a pumpkin patch, pony rides, a mechanical bull, face painting, duck races and more. Local vendors also showcased their wares in Artisan Alley, while the main stage featured performances by Ballet Folklorico de Chicago, Miss Jamie’s Farm and the Hogmires. Grand Subaru’s commitment to the community is evident in every aspect of Harvest Fest. Their support not only enhances the event, making it more accessible and enjoyable for everyone, but also helps continue to grow this celebration of local culture and family fun.
Dive into fun! - Jason L
The Bensenville Park District extends its heartfelt thanks for Grand Subaru’s generous support of the 2024 Dive-In Movie event at Bensenville Water Park on August 3, 2024. The financial contribution of $750, along with robust marketing support through emails and on-site promotions at the dealership, helped the park district draw a record crowd of more than 1,500 people to enjoy Disney/Pixar’s "Elemental" as part of the movie-in-the-park series. The success of the Park ‘n Play initiative, which brings more than 50 community events to neighborhood parks each summer, is made possible through the commitment of partners like Grand Subaru. Grand Subaru’s support truly brings the community together and ensures events are a memorable experience for everyone involved. Thanks for your dedication to our community; it embodies the Subaru Love Promise, and we are grateful for your continued partnership. We look forward to working with you on future initiatives that celebrate and enrich our vibrant community.
Growing the Game of Golf in Bensenville - Bill R
At the heart of every community lies a love story—one that transforms lives, connects people, and fosters opportunities for the future. Thanks to a generous grant from the Bensenville Community Foundation funded by Grand Subaru, White Pines Golf Club has been able to write a new chapter in its story by launching a snag golf program, “Little Links,” a unique initiative designed to introduce children ages 4-8 to the lifelong joy of golf. “Little Links” is not just about learning the game—it’s about creating a safe, inclusive and exciting environment for children of all backgrounds, abilities and disabilities. Featuring innovative equipment and a non-traditional teaching method, the program uses engaging tools like oversized clubs, sticky targets and even a fun, “sticky suit” to make golf accessible and fun for young learners. This hands-on approach inspires curiosity, builds self-confidence and instills a passion for golf that can last a lifetime. A Vision for the Future The program is about more than just teaching golf; it’s about building community. By introducing children to the sport early, White Pines Golf Club is cultivating the next generation of Bensenville golfers. Over time, this initiative aims to transform the club into one of Illinois’ premier golf facilities for all ages. The program’s first year was a resounding success, with over 25 children participating. The grant allowed White Pines to purchase Snag Golf equipment, enabling year-round instruction both indoors and outdoors. As the program grows, plans are already underway to establish a junior league golf program, providing kids the chance to experience playing on the course in a fun, age-appropriate environment. Beyond Golf: Creating Opportunities The program also invests in people, requiring a team of part-time staff and PGA-certified instructors to ensure every child receives personalized attention. By fostering mentorship and connection, the program creates a space where kids feel encouraged to learn, grow and thrive. A Community Effort The $9,990 grant covered essential expenses, including state-of-the-art Snag Golf equipment and staffing costs, laying the groundwork for a sustainable and impactful program. As participation increases year over year, the community’s investment continues to pay dividends in the form of confident, engaged children with a lifelong love of golf. With the support of the Bensenville Community Foundation and Grand Subaru—along with the passion of White Pines Golf Club staff—this is just the beginning. Together, these organizations are driving change and creating a brighter future—one swing at a time.
Growing Youth Development through Fischer Farm 4-H Club - Christine S
With the help of a generous grant from the Bensenville Community Foundation, funded by Grand Subaru, the Fischer Farm 4-H Club is transforming the lives of children in Bensenville and Wood Dale. This unique program introduces kids to hands-on, experiential learning in agriculture, health, science and civic engagement, fostering essential life skills like leadership, innovation and responsibility. The Fischer Farm 4-H Club, part of America’s largest youth development organization, stands apart by offering participants the rare opportunity to purchase and care for farm animals like sheep, goats and pigs. Students not only learn animal husbandry and care from farm staff but also showcase their animals in a juried show at the DuPage County Fair before selling them at the season's end. This full-circle experience cultivates entrepreneurial spirit and confidence while connecting kids to their community. Empowering Youth Through Resources and Experiences The Bensenville Community Foundation grant of $9,845 has been instrumental in the program's success, providing funding for vital equipment like livestock loading ramps, portable wash pens and a library of project books covering over 450 topics. These resources make 4-H accessible to children of diverse economic backgrounds, ensuring that all participants can thrive regardless of financial constraints. The grant also supports the involvement of guest speakers, including leadership coaches and animal care specialists, further enriching the educational experience. With over 26 participants in its first year—spanning the 4-H Club and Cloverbuds for younger children—the program is poised for continued growth. A Program That Benefits the Whole Community The impact of the 4-H program extends beyond its members. Fischer Farm’s 4-H animals are on display for the public during spring and summer, delighting visitors and offering educational opportunities for school field trips and summer camp programs. At the recent DuPage County Fair, club members earned numerous honors, with four advancing to the Illinois State Fair, showcasing their hard work and dedication. Building a Brighter Future 4-H equips young people with the tools to address tomorrow’s challenges, fostering a lifelong love of learning and a deep sense of community. Thanks to the support of the Bensenville Community Foundation and Grand Subaru, the Fischer Farm 4-H Club is empowering local youth to grow into confident, capable leaders who will carry these lessons into the future. This is a powerful example of the transformative power of collaboration, where the commitment to community creates opportunities that will last a lifetime. Together, we’re building a stronger, more connected Bensenville.
Fore the Kids Golf Outing Impacts Bensenville Community - Andrew G
Thanks to a generous $1,500 mini-grant from the Bensenville Community Foundation, funded by Grand Subaru, the Friends of Bensenville Parks Foundation hosted its inaugural "Fore the Kids" charity golf outing on August 9, 2023, at White Pines Golf Club. The newly established 501(c)(3) organization is dedicated to enhancing recreational opportunities for Bensenville's children, and this event marked a major milestone in advancing its mission. Nearly 100 attendees—golfers and dinner guests alike—came together for a day of camaraderie, competition, and community spirit. The event raised an impressive $15,000, which will go directly toward scholarships, educational programs, and initiatives that align with the foundation’s mission to ensure every child has access to enriching recreational experiences. The day began with a warm welcome and breakfast, followed by a morning on the picturesque fairways of the White Pines West Course. Highlights included lunch at the turn, a cocktail hour and a celebratory dinner featuring raffle prizes donated by local businesses. The event attracted participants from all walks of life, including residents, business leaders and supporters who shared a commitment to improving the lives of children in Bensenville. The generosity and support demonstrated at the event exceeded expectations. The funds raised are directly supporting efforts to make park district programs accessible and affordable for all, creating a lasting impact on the community. With the Community Foundation’s backing and dedicated organizers and volunteers, the "Fore the Kids" outing garnered additional support from local businesses and organizations through hole sponsorships and raffle donations, underscoring the community’s enthusiasm for the cause. The funds raised will empower the Friends of Bensenville Parks to continue developing vibrant, inclusive recreational programs and spaces for the entire community to enjoy. This Subaru Love Story highlights the impact of community partnerships in creating opportunities for children and fostering a brighter future for Bensenville. This is not just a story about golf—it’s a story about giving back, building connections, and creating a lasting legacy of support for the community’s youngest members.
