The 2019 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2019 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Grand Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Animal Rescue Foundation of Illinois
Jefferson Middle School
Conrad Fischer Elementary School
Elmhurst Hospital

 Subaru Love Promise Heart

Love Promise Stories from Grand Subaru

Hope is in the Air  –  Sue W

Hope is in the Air

We're so grateful for Grand Subaru! Through its “Subaru Loves to Care” initiative, Grand Subaru in Bensenville recently donated blankets, craft kits and numerous care cards to the Nancy W. Knowles Cancer Center. This is the third year of the program, in which Subaru is partnered with The Leukemia & Lymphoma Society to donate blankets and messages of hope from Subaru customers to patients, along with arts and crafts kits for children undergoing cancer treatment. Subaru Loves to Care!

Disabled Puppy Rescued by Grand Subaru  –  Claire G

Disabled Puppy Rescued by Grand Subaru

A.R.F. Animal Rescue Foundation, based in Wheaton, IL ( were invited to have an Adoption event at their dealership. They hosted a party for us on Saturday October 21, 2017. We had a disabled puppy who had recent hip surgery to hopefully fix his injury. At this time Senor Tickles is not using his back leg at all. There is hope that he will be able to use it once he is healed. The volunteers at A.R.F. were pretty sure he would become an event mascot, figuring that he would be difficult to adopt. Boy, were we wrong! We like to be wrong on these counts!! A salesman at Grand Subaru met this little boy and immediately fell in love. He was able to complete an application, get it approved and he adopted the puppy that same day! He is planning on calling him Pickles to go with his 3 legged Peanut pup he has at home. Pickles will have a bother and a kindred spirit, as well as a wonderful Dad! Thank you Subaru!!

Conrad Fischer School Loves Grand Subaru  –  Jane B

Conrad Fischer School Loves Grand Subaru

On Monday, September 25th the team from Grand Subaru came to Conrad Fischer School with 150 brand new science books for the students. The books are all currently displayed in the Learning Resource Center for students to preview. Their eyes light up when the see the photographs and illustrations. These books will be an amazing addition to the school resources for science. Each book has the name of the customer who selected that book for Fischer which helps make it a more personal donation for the children when they know someone selected a book for their school. Thank you so much to the Grand Subaru Team and their customers who helped make a difference for the students at Fischer.

Grand Subaru Does Very Well at B Well Bensenville  –  Frank D

Grand Subaru Does Very Well at B Well Bensenville

The presence of Grand Subaru at our B Well Bensenville Walkathon and Family Fest set a great example of their commitment to our residents. Their passion for getting involved was palpable when they first approached us to be a part of Village events, and their display at the event in 2017 set a high bar for future sponsors and benefactors. Grand Subaru came bearing gifts and prizes for visitors to their tent, along with donating mountain bikes and scooters for our residents. If that were not enough, they constructed a large sign-in sheet for residents, asking the question “Why B-Well?" and pledging a $5 dollar donation per signature. Ryan and Melissa led a motivated team, helping the event raise over $5,800 for the Bensenville Youth Coalition. Thank you Grand Subaru for your dedication to giving back to Bensenville residents. Your graciousness is an example that will be enjoyed by Bensenville Youth for many years to come. Frank DeSimone Bensenville Village President

Operation Christmas  –  DeAnna K

Operation Christmas

We would like to thank you and the kind folks at Grand Subaru for the generous donation of $4000 to Operation Christmas! With your donation, Operation Christmas was able to purchase gifts for 50 Bensenville children, whose names were provided to us through the United Community Concerns Association (UCCA). The gifts that were purchased included needed items such as coats, winter boots, hats, gloves, shoes, and warm clothing, as well as toys, crafts, and sports items. We are honored by your choice to support our mission again this year. Your donation helped 50 children receive wrapped presents with their name on them – an endeavor that we feel is so important in helping these children feel worthy, not only of sharing in the spirit of the holidays but also worthy of the kindness of strangers during a time of need. Thank you for partnering with us to help bring hope and inspiration to these local families. We at Operation Christmas would like to wish all of you at Grand Subaru all the best in 2017! Sincerely, DeAnna M. Krejci President Jason K. Smith Vice President

A True Partnership - Grand Subaru & EYFP  –  Katherine W

A True Partnership - Grand Subaru & EYFP

When the Elmhurst Yorkfield Food Pantry (EYFP) was chosen by Grand Subaru as their hometown charity for the 2016 Share the Love campaign, we were hoping to just buy a "newer" used van and maybe a little left over for running the pantry. The journey that followed far exceeded our wildest dreams! Right from the start, Ryan and his amazing team at Grand Subaru embraced EYFP and our mission to help our neighbors who struggle with food insecurity on a daily basis. They volunteered their time to help us unload trucks, stock shelves and even work with our clients - all before the campaign ever started. Grand Subaru continued the journey and graciously hosted a dinner event which included about 100 of our loyal volunteers. That was truly the night they changed our mission and the lives of so many that we serve. To our astonishment, Grand Subaru presented us with a check for $100,000, a van full of food, and the keys to a new van to insure we would have a more reliable vehicle. All of us at EYFP cannot even begin to thank Bill, Ryan, and the entire Grand Subaru team enough for their love and support. EYFP has seen a 30% increase in the number of families we serve each month since just last year. Not only are we able to continue to offer a wide variety of non-perishable foods, we can now offer fresh items like milk and eggs. The Grand Subaru team says "The reward comes from the journey." EYFP is truly humbled to have been on this journey with Grand Subaru.

Subaru Loves To Care - Elmhurst Hospital Delivery  –  Annie H

Subaru Loves To Care - Elmhurst Hospital Delivery

Subaru of America and The Leukemia & Lymphoma Society have teamed up for the Subaru Loves to Care initiative, to help provide care and support to patients and their families while battling cancer. On Wednesday, July 12 Subaru and LLS made a delivery to local Elmhurst Memorial Hospital to drop off blankets and craft kids for patients. The hospital plans to share the love with both cancer patients in their infusion center as well as inpatient.

My 2017 Forester XT at Grand Subaru  –  Sondra M

My 2017 Forester XT at Grand Subaru

I want to share my experience at Grand Subaru when I purchased my first new car. It was so enjoyable and everything went so smoothly it is an experience I will never forget. Nealy Anderson from Grand made my experience buying my 2017 Forester XT fantastic! I was nervous at first with it being my first new car, but she totally took away my nervousness. She did an awesome job at showing me everything on the Forester, and made it fun too! The XT is very different from my 2005 STi and we joked that I would need some time getting used to driving an automatic car! Grand Subaru in Bensenville IL is a wonderful retailer! My dad who was with me when I purchased the Forester said he wish he knew of Grand Subaru earlier because he bought his Subaru there and my moms too! He said his next vehicle will be purchased at Grand! And when my time comes for a new car again I will be back at Grand to purchase another Subaru! After a short time after the purchase of my XT, Nealy checked in with me to make sure everything was going good! Nealy went above and beyond with making my experience awesome there! I have taken Forester there for detail work and I will always bring it there for service and maintenance! 5 stars for Nearly and Grand Subaru! Thank you!

Autism Speaks Love Grand Subaru!  –  Katrina M

Autism Speaks Love Grand Subaru!

The folks over at Grand Subaru in Bensenville have been tremendous partners for our Chicagoland Chapter. During the winter of 2015, they partnered with us to raise $50,000 for our chapter! It truly was a testament to their hard work and to their clientele. 1 in 68 children are affected by autism. The mission of Autism Speaks is to change the lives of all those affected by autism and we do so in four ways: Science, Advocacy, Awareness, and Family Services. The great people at Grand Subaru are furthering the mission of Autism Speaks and we couldn't thank them enough! We are so excited to have them as Corporate Visionary Sponsors for the 2015 Walk Now for Autism Speaks- Chicago event on May 16th! Sign up to see them there, today!

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